India's best airlines, hotels and tour operators

Inaugural Times Travel Honours awards the game changers, deal makers and most trusted Indian travel brands

By Poorna Harjani 4 November, 2011

The first Times Travel Honours held in October at The Grand Hyatt in Mumbai, and hosted by former Miss World Diana Hayden, awarded the best of Indian hospitality -- from hotels, railways and airlines to tour operators and individual entrepreneurs.

Winning hotels

Oberoi Hotels & Resorts was awarded with the Best Hotel (premium) for five-star and above. Lemon Tree Hotel won the Best Hotel (mid-range) for three-star, four-star and below.

Most trusted hotel brand went to ITC Maratha. The Best Heritage/Boutique Hotel was given to Devi Garh in Udaipur.

Captain Krishnan Nair of the Leela Group received the Lifetime Achievement award from the jury members for his outstanding contribution to the Indian hospitality industry.

Winning tour operators and airlines

Thomas Cook (India) Ltd. was voted as the Most Trusted Tour Operator of India. The Best Inbound Tour Operator was won by Le Passage to India Tours & Travels and the Best Outbound Tour Operator by Kesari Tours. took two major awards home -- Best Domestic Tour Operator and Best Online Travel Service.

Jet Airways did even better, winning three awards -- Most Trusted Airline, Best Domestic Full Service Carrier and Best International Airline (Economy).

In the Domestic Low-cost Carrier category IndiGo was the clear winner. Emirates won Best International Business Class.

Winning railways

The Best Heritage Train was won by The Darjeeling Himalayan Railway. None other than the classic Palace on Wheels won India's Best Luxury Train award.

For the Best Regular Rail Services award, the new Delhi Metro Rail Corporation registered an resounding win.

About the awards

Times Travel Academy, a body of over 100 CEOs from leading travel companies in India determine winners in each category. And results are independently validated by consultancy firm Ernst & Young.

Awards fall into three broad categories: jury, academy and public choice, with a total of 29 winners.

Six entries are shortlisted in each category by the jury, with a final public vote via newspapers, Internet and text messages.

However, the innovation and personality awards are chosen only by the jury.

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